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Vidi5 help / unauthorized charge

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Journeyman

Vidi5 help / unauthorized charge

Hello,

I have a Vidi5 subscription charge on my account and I don't know how to get rid of it or how it got there.  Need some help on getting it removed.

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions
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Journeyman

Re: Vidi5 help / unauthorized charge

I tried to message you, but was told I've hit my message limit (it is my first message).

View solution in original post

3 REPLIES 3
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Sprint Employee

Re: Vidi5 help / unauthorized charge

Hey! Have you tried to reply the text message with "stop"? Is should unsubscribe immediately, however, let me help you out with that. Send me a private message with your account holder's name, phone number, security PIN or the answer to the security question. Click on my name and select "send a message".


Kryshna
Sprint Social Care
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Journeyman

Re: Vidi5 help / unauthorized charge

I tried to message you, but was told I've hit my message limit (it is my first message).

View solution in original post

Highlighted
Sprint Employee

Re: Vidi5 help / unauthorized charge

I've sent you a private message, check your inbox. 


Kryshna
Sprint Social Care
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