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Why Sprint? Get your S**t together.

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Journeyman

Why Sprint? Get your S**t together.

So i recently switched from Sprint after countless dropped call. I returned both phones as i was on the lease plan. Shortly after i get a bill of 119 for a defective phone ( understandable since one of the phones had a cracked back) after about a month the bill jumped to a whopping 394. I called sprint and customer service and they confirmed both phones have been received and they will fix the issue.  It's been two months now.  Issue still not fixed. I have made several calls and they all lead to dead ends. I am being charged over 270 for a phone i returned. With all this incompetence part of me feels i made the right choice switching from this disaster.  And Btw i am not paying that 270 extra.

3 REPLIES 3

Re: Why Sprint? Get your S**t together.

We can look into this. Do you have the tracking numbers or receipts when you returned them?

Journeyman

Re: Why Sprint? Get your S**t together.

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Re: Why Sprint? Get your S**t together.

Can you please me that through PM? We can look into the account to see what we can do.

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