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set data limit

Journeyman

Re: set data limit

I am having the exact same problem and I am on a Note 9.

Journeyman

Re: set data limit

BTW, this doesn't work from the misprint mobile app either.  There is no "data Usage Cycle"

 

https://support.sprint.com/support/tutorial/Manage-data-usage-Sprint-Flashtrade/WScenario_542_38224_...

 

There is no TAP DOWN

 

 

 

Sprint claims this can be done.

 

Sprint Social Care S.M.A.R.T. Agent

Re: set data limit

@rcanuel, this may be dependent on what phone you have. I have a Galaxy s9+ and I can type in the number to set my data usage limit. 

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
Journeyman

Re: set data limit

That's like saying it "it may be dependent on the color of the phone"

 

No where does  sprint say setting data limit "not available on iPhone".  

 

Again, the feature to "set the data limit" is on the "My Sprint web site"; which is available on any browser (IE, Firefox, chrome, and safari) on any laptop (Mac or windows)...

 

 It just does not SAVE the changes.  

 

Sprint_com_-_My_Sprint-02-13.jpg

 

 

 

Sprint Social Care S.M.A.R.T. Agent

Re: set data limit

You're showing me a screenshot of www.sprint.com, I was talking about the settings through the phone. 

 

We understand that there's an ongoing issue with the website. It's been reported and we're working on it.

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
Journeyman

Re: set data limit

I'm happy to report, that the Sprint website ("manage data limits") has been fixed.....after ~4 months.....

 

Now, one can set limits on any phone, on a plan.  All via mysprint website, not from the individual phones.

 

Manage Data Limits

Sprint_com_-_My_Sprint.jpg

Sprint Social Care S.M.A.R.T. Agent

Re: set data limit

Great Post, Rcanuel!

____________________________________________________________________________
Tacos and Hot Dogs are Sandwiches. We're likely not going to agree on this, but trust I'll work hard to get you an acceptable solution to your issue.
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