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5.0.0.973 update: no earpiece volume

Journeyman

5.0.0.973 update: no earpiece volume

I updated my Curve 8530 to the newest available update on the BB Desktop manager. I thought everything was fine but there is no earpiece volume on the phone. The speaker works fine, but there is no earpiece volume. How can I fix this?

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Master

Re: 5.0.0.973 update: no earpiece volume

I would say powercycle(take the battery out and put back in after one minute) the phone.If that troubleshoot dosent work,call technical support and perform compelte reset or visit Sprint Repair Store.

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