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8830 Software Update: Version


8830 Software Update: Version

Effective 4/21 there is a new maintenance release for the BlackBerry 8830.

New version number is

This upgrade fixes:
- Audio issues for ringers and alarms
- Call flash issue

There are 3 different options on how to download the Maintenance Release Software. Option 1 or 2 is recommended.

Option 1: Download BlackBerry 8830 MR Software Over the Air (OTA).

Option 2:  Download BlackBerry 8830 MR Software via the BlackBerry Web Loader. (Applies to Non-BES Customers Only.)

Option 3:  Download BlackBerry 8830 MR Software Over the Wire via (OTW).

Timing: The download can take from 60 to 90 minutes to complete.  (The BlackBerry Web Loader Option is the quickest download)

NOTE: Be sure to back up your data in case the update fails.

  • If you do not have access to a PC and do not choose to use the Over the Air (OTA) download please schedule an appointment at a Full Service Store (Not an Exchange by Mail or Sales Only Location) so they can process the upgrade for you. The appointment tool is available from the Store Locator tool on

For additional support information and troubleshooting tips for your 8830 check out the sprint support site.

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