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Access visual voicemail messages on your BlackBerry Style 9670 smartphone

Journeyman

Access visual voicemail messages on your BlackBerry Style 9670 smartphone

I have a blackberry style 9670.  I did have visual voicemail activated then one day it just quit working.  It still shows its on my phone & I can change settings but none of my voicemail becomes visual.  Whats up?

1 REPLY 1
Master

Re: Access visual voicemail messages on your BlackBerry Style 9670 smartphone

Ensure handset is on software version 6.0.0.407 for the BlackBerry Style 9670.

  1. Go to Visual Voicemail on the phone.
  2. Select Menu (Blackberry key) > Options.
  3. Press and hold Alt Key and press IRMI.
    • A popup will appear “Do you want to Reset Visual Voicemail
  4. Select Yes.

After resetting the VIsual Voicemail, set up your Visual Voicemail box again. Leave a  voicemail and  check your Visual Voicemail Message.

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