I have spent way too much time on the phone with Customer service and gotten no help and transferred about a billion different times. No one can give me an answer so this is my last effort before I completely cancel my plan.
I just bought the BB Curve 3G 2 weeks ago, and to my surprise I cannot send or recieve picture text messages even though I have the Everything Data plan. My phone has been reset and reactivated and still nothing. I have gone into a sprint store and even they are baffled.
Am I the only person who is having this problem? I am so disappointed because I have had great experiences with my past blackberries and now I am thinking that this is my final one, or I am going to have to transfer my service to a different carrier so I can be able to send and recieve MMS without going through my email.
Did that. Also called customer service again, and nothing is blocked, everything i need I have and yet still no pic service. I can't even sign up on the Picture Mail site here on Sprint. What gives.
you are not alone. I am having this issue with both phones on our account, the Blackberry curve AND the Samsung Moment..... so there HAS to be something on our account that's stopping MMS