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Can someone help please I have a message i cannot delete???

Journeyman

Can someone help please I have a message i cannot delete???

Help please I just got my blackberry and I am learning, when i delete my messages i have some that do not delete.

3 REPLIES 3
Master

Re: Can someone help please I have a message i cannot delete???

I would be happy to help you with this issue but I am not sure I understand the problem .  When you say you cannot delete the message  is it an email,. Text, voice mail, missed call?  Is the message still showing  or just the message notification ?  if it is just the notification that you are seeing  try looking under saved messages on the device

Journeyman

Re: Can someone help please I have a message i cannot delete???

Thanks it is a facebook message that came to my phone, I cked and I have no saved messages, it is the notification and the message. I am able to delete any other message but this one. Thanks Lee

Master

Re: Can someone help please I have a message i cannot delete???

On Blackberries  after you delete your messages and you still see notification, please powercycle(take the battery out for a min) the phone and then check if you still have that notification icon on  your phone.

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