My BB battery does not last long. Today I had it on standby and received no calls or emails and it was on the Sprint network and it was dead within 8 hours. I believe to have a defective battery so can a new one by shipped to me? I am under warranty. Thanks..
Hi, I'm sorry your battery is giving out on you. Unfortunately, the battery is not covered under the 1 year warranty. If you go to a Sprint store and get it replaced, it will cost 35 dollars. Also, the TEP insurance does not cover battery replacement. We should get it tested at a Sprint Service & Repair Center just to be sure that is the problem.
It may not be. Today its working fine. Yesterday it was stored in a locker underneath a building and probably had a low signal. Perhaps going through the metal weakened the battery power.