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I cannot get the internet, the home page nothing for 2 days. It requests and the blue loading bar gets to the end and stalls nothing happens. I need my internet!!! Help!!

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Journeyman

I cannot get the internet, the home page nothing for 2 days. It requests and the blue loading bar gets to the end and stalls nothing happens. I need my internet!!! Help!!

I cannot get the internet, the home page nothing for 2 days. It requests and the blue loading bar gets to the end and stalls nothing happens. I need my internet!!! Help!!

6 REPLIES 6
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Journeyman

What device are you using?

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Journeyman

Blackberry Curve 8530

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Journeyman

Is your email working, any data whatsoever? or just the browser?

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Journeyman

I can get email and texts, I am on my laptop because I cannot get to the internet it is still the white screen saying loading.

Journeyman

Try This:
Options icon - Mobile Network

Make sure Data Services is set to On

Press the Menu key and select Provision Now/Start Provisioning

Data services will be available a few hours after your phone provisions

If you only see Update Profile instead of Provision Now/Start Provisioning try a battery pull

If you see "Radio is currently Off" contact sprint to set up data


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Journeyman

THANK YOU SOOOO MUCH!!!!!!

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