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My texts (SMS) are coming in blank on my BB Curve. All that shows is date/time...help!!!??

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Journeyman

My texts (SMS) are coming in blank on my BB Curve. All that shows is date/time...help!!!??

My texts (SMS) are coming in blank on my BB Curve. All that shows is date/time...help!!!??

i had my friend sit next to me and send me a text.  My phone notified me that i have a new message, but it was a blank text message with no sender contact information or message.  All that it had was the date and time of the "message".

I have already tried turning the device on and off.  I also took out the battery and put back in.  messages were not retrieved

Soo annoying!  Can anyone help?

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5 REPLIES 5
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Sprint Product Ambassador

Re: My texts (SMS) are coming in blank on my BB Curve. All that shows is date/time...help!!!??

Thanks for the report - I've reached out to the messaging team to see if there's anything going on...

Product Ambassador, long time Sprint employee
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Sprint Product Ambassador

Re: My texts (SMS) are coming in blank on my BB Curve. All that shows is date/time...help!!!??

On your Curve, there is a known issue that when the font size is too big, the messages will not render.

Please check your font size and adjust it to 11pt or smaller.

Thank you,

Will

Product Ambassador, long time Sprint employee
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Journeyman

Re: My texts (SMS) are coming in blank on my BB Curve. All that shows is date/time...help!!!??

I have the same problem on my phone, twice today it's already happened, however it doesn't happen every day. Font size is at 10. Please give me a number of explanations why you think the prognosis is.. OMG it just happened again ..GRRR

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Journeyman

Re: My texts (SMS) are coming in blank on my BB Curve. All that shows is date/time...help!!!??

same here,also no emails!!!

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Journeyman

Re: My texts (SMS) are coming in blank on my BB Curve. All that shows is date/time...help!!!??

after i had posted, i took the battery out for about 5-10 seconds, and replaced..afterwards the blank msgs ceased.. but i still want to know what makes it do that! i also have occasional freezing problems

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