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Problems downloaded Ringtones And Ringbacks On Blackberry 8330

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Journeyman

Problems downloaded Ringtones And Ringbacks On Blackberry 8330

  • I am trying to download a ringtone and a ringback. When I go to confirm the puchase I get an error message that says to go to "My Personal Information" and to click on "Authorize Content Catalog Purchase". I have looked everywhere for this and can't find what I am supposed to do.
  • I have never had a problem like this before. This is very frustrating!!!
  • Does anyone know where I am supposed to go and what I am supposed to do?

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2 REPLIES 2
Master

Problems downloaded Ringtones And Ringbacks On Blackberry 8330

You need to sign into sprint.com,  click on the third tab, my preferences,  Scroll down to limitation and permissions.  You will see an option to block media downloads click there and allow.  this will authorize content catalog purchases

Sorry for the frustration

Journeyman

Problems downloaded Ringtones And Ringbacks On Blackberry 8330

Thank you so much.  I have been trying to figure this out for a couple of hours.

Have a great day

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