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Voicemail

Journeyman

Voicemail

When dialing my voicemail from my phone all I get is a busy signal. When calling my number from another phone it says the customer is not available. Does anyone know how to fix this?

3 REPLIES 3

RHOFFMAN1026,

Thanks for your post. This is certainly an odd issue. When other people call you, do they get the same message? How long has this been going on for? Are you able to dial out to other numbers without issue? Have you powercycled the phone since this started? Please let me know. Thanks!

Dan

Sprint Social Care Team

Journeyman

There is no problem making or receiving calls.  When I call vm I get a busy signal,  when others call it says the user you are trying to reach is unavailable. I took the battery out and restarted the phone and still have the same issue.   The other phone on our  family plan still has working vm. I  know the last day it worked for sure was 3/17/13

RHOFFMAN1026,

Thanks for your reply. Can you please PM me your account information and security information so I can check your account and see what may be causing this? Thanks!

Dan

Sprint Social Care Team

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