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curve 8530 mms problems

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Journeyman

curve 8530 mms problems

I receive many pic mail messages but they're never animated on my phone. The original message from the sender always has the animation. I had the same problem with my previous phone(Katana Eclipse X)so I'm wondering if I'm just doing something wrong. I went to the Sprint store and was told that the problem was probably the sender and not my phone. No help at all! This is my first BB but I'm starting to wonder why I got it if it won't do what I want.

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