Showing results for 
Search instead for 
Did you mean: 

internet not working


internet not working

my internet is not working on my phone


Re: internet not working

Do  you see 1XEV on the top  right  of the phone and  also do you  see browser icon in  the  menu list. if not, take the battery out keep it off for a minute and powercycle..go to options-advance options- host routing table-press menu and reg now.Second step would be is go to options(wrench icon)- mobile menu - start provisioning/update profile..once profile update is complete the you should be able to log in.If you still have issue, call tech support for help.

Message was edited by: abe2020

Community News

Sprint S.M.A.R.T Agents
Sprint S.M.A.R.T Agent are here to help Monday through Sunday 6:00 AM CT - 6:00 PM CT. If you need to speak to an agent outside of these hours, please visit Sprint Chat