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outgoing call volume issues

Journeyman

outgoing call volume issues

I am having continual issues with my Blackberry Q10 with volume as well as the phone restarting randomly during the day.  Volume is the more immediate issue because people have trouble hearing me when I am speaking directly into my phone, and it is impossible to hear me when I am using Bluetooth in my car.  Is there a way to fix these issues, or do I need to replace my phone?

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Sprint Social Care

Re: outgoing call volume issues

QuigleyFamily

Hey there! We are sorry to read you are having issues. Did you drop your phone off? Since when are you experiencing this issue? Let us know, we are here to help!

Jeffrey

Sprint Social Care


Jeffrey
Sprint Social Care
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Journeyman

Re: outgoing call volume issues

That is a kind offer, but I can't drop my phone off - good or bad, I am very dependent on it for communicating for my work.  Also, no offense, but I have never had good luck at the Sprint retail / service stores.  I have more success online - sorry!

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