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"Wiping"- how to I restore my contacts and information??

Journeyman

"Wiping"- how to I restore my contacts and information??

Last night, I tried to Sync my Media onto my computer and after not putting in my correct password (which I thought was correct), it wiped all my contact information and restored my default.

What do I do to restore my contact information? I had almost 300 contacts and I need them.

2 REPLIES 2
Journeyman

Re: "Wiping"- how to I restore my contacts and information??

If the phone was not backed up to the computer via blackberry desktop manager prior to wiping then the information is lost and not recoverable. If you did have this information backed up, simply open blackberry desktop manager, connect the phone to the computer via USB cable and use the resture function of the software. Hope this helps.

Journeyman

Re: "Wiping"- how to I restore my contacts and information??

If you had a google account, your phone probably synced iwth it and you can export from Google. Good luck

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