I could do it on my Priv easily. Now, I don't see the option.
To check if there are any updates available, you can follow the steps below:
From the home screen, tap the App drawer.
2. Scroll to and tap Updates.
3. Tap AGREE.
4. Tap CHECK FOR UPDATES NOW.
If a system update is available, follow the prompts to install the update.
Otherwise, the device software is up to date, and it is not possible to force an update.
Sprint S.M.A.R.T AgentsSprint S.M.A.R.T Agent are here to help Monday through Sunday 6:00 AM CT - 10:00 PM CT. If you need to speak to an agent outside of these hours, please visit Sprint Chat