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Apple Watch randomly dialing 911 emergency services

Sprint Product Ambassador

While Apple Watch owners were treated to a host of updates in the most recent WatchOS release, they probably weren’t expecting their watches to randomly dial emergency services without their consent. According to Tom's guide, Emergency dispatchers have been reporting an increase in emergency calls being made by Apple Watches.


The problem is being caused by the new SOS emergency call feature that was added to the watch in the most recent WatchOS update. As one can imagine, all these false calls are putting a stress on our hardworking emergency service personnel.


AppleWatchSOS.pngPhoto credit: Apple


While the feature is turned on by default, it can easily be disable by using the using the following steps. (Don't worry, you'll still be able to dial emergency services by holding down the digital crown until the Emergency SOS slider appears.)


  • Open the Apple Watch app on your iPhone
  • Tap the My Watch tab
  • Select General
  • Tap Emergency SOS
  • Turn off Hold to Auto Call.


For more information on the Appple watch SOS feature, head over to Apple's support page.


Have you experienced this with your Apple Watch or device? If so, we'd love to hear your experiences in the comments. 

About the Author
  • In addition to being a Sprint Employee and Product Ambassador, GeekGeoff is an unabashed Star Wars fan, Tech Junkie and Father to a precocious 9 year old. When he’s not writing blogs, he can be found playing video games, searching for the best donut shop or debating which Doctor is the best (for the record, it’s number 10).
  • SeaWolf makes port here on Sprint's Community after running a somewhat popular blog, a mildly successful Twitter account and serving as the most-hated fandom Message Board Manager EVAR. Current Phone: Samsung S8 Areas of Expertise: Care topics and corny jokes