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Magnetic Cases On a Note 8 is not "Attractive"

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Community Manager

We've all done it.  Just dropped a lot of coin on our shiny new phone and now it's time to protect it.  We could spend $40+ for a case at the mall kiosk, but we the $5 one catches the attention of our wallet on Wish or Amazon.  This may be a "case" (get it?) of long-term pain.

 

Note 8 users are reporting they are experiencing difficulty in using their S-Pen.  Specifically, users are unable to use the S-Pen on some areas of the screen or the S-Pen actions are not recognized by the device.  This can happen in certain circumstances when some third party magnetic cases are attached to the Galaxy Note 8.  When these cases are attached, they may interfere with the S-Pen.

 

 

How to fix it?  Take the case off for starters.  Then try to use the S-Pen again.  Of course this goes without saying, but Samsung recommends users only use Samsung accessories with their Galaxy devices for optimal performance.  I say visit Sprint for your Galaxy Note 8 accessories needs. Duh! Smiley Tongue

 

 

About the Author
  • In addition to being a Sprint Employee and Product Ambassador, GeekGeoff is an unabashed Star Wars fan, Tech Junkie and Father to a precocious 9 year old. When he’s not writing blogs, he can be found playing video games, searching for the best donut shop or debating which Doctor is the best (for the record, it’s number 10).
  • SeaWolf makes port here on Sprint's Community after running a somewhat popular blog, a mildly successful Twitter account and serving as the most-hated fandom Message Board Manager EVAR. Current Phone: Samsung S8 Areas of Expertise: Care topics and corny jokes