What's up Community! I have a major announcement regarding Calling PLUS. If you are using Calling PLUS, a service that combines Sprint's LTE Calling (beta) with Wi-Fi Calling to enable simultaneous voice and data usage during a call, please pay close attention. Due to recent network upgrades, we are formally notifying you that LTE Calling (beta) will be decommissioned via a system update that will be sent to your device beginning September 29th, 2018. Please be advised every device will not receive the update at the same time. There will be a series of deployments over the course of several months. Please check the respective discussion board for your device to receive details and date of software updates.
Here are your options for the system update:
Accept the system update - it will permanently remove LTE Calling (beta) from your device. Wi-Fi Calling service will continue to allow your device to make and receive calls over an available Wi-Fi connection.
Disregard the system update - LTE Calling (beta) service will remain active. You will be unable to take advantage of the network optimization until you accept the system update.
Current Calling PLUS devices include:
Stylo 3 (LS-777)
Moto Z2 Force
Moto Z3 Play
Galaxy S8 Active
If you have questions or concerns, please feel to reach out to our S.M.A.R.T. Agents or leave a comment below.