What's up Community!!! Well, it's official, I am the latest and greatest Community Manager here on Sprint Community. Please allow me to introduce myself! For those who thought that was a Rolling Stone - Sympathy for the Devil reference...you're old! I was going more for the Jay-Z PSA (Public Service Announce) vibe.
Well, I was born in a small town. And I live in a small town. Probably die in a small town. Oh, those small communities. Besides being a huge John Cougar Mellencamp fan, I am quintessential Sprint. Exactly one week from today, I would have been with the company for 15 years. During those 15 years, I’ve worked every line of business known to man. Customer Care, Finance, Business Care, Swap and Go (a department where you only activated devices), General Tech, Advanced Tech Support, Offline Ticket Team, Device Lab, Executive Team and I cleaned the floors on Mondays, Wednesdays, and alternating Fridays.
Those were my official roles. I also have had many unofficial roles which included many projects. Ironically, 10 years ago, I was part of the Samsung Instinct project and the beginning of BuzzAboutWireless/Sprint Community. My screen name was TechieTech. Now, we have approached full circle and I am the new Community Manager. Exit TechieTech, enter Em_Will_I_Am.