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Customer service complaint

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Journeyman

Customer service complaint

I was on the phone for 2 hours today and spoke with 5 different people. The last time I called it was for an hour. Today I was hung up on by a supervisor who was being very short with me because i was frustrated. I would like to make a complaint on him. 

1 REPLY 1
Sprint Social Care S.M.A.R.T. Agent

Re: Customer service complaint

Hi emoses. I'm sorry you've had difficulty with our care team on the phone. I'd be more than glad to take your feedback and help out how I can with your issue. I'll send you a PM so that I can get a bit more info on what is going on so we can take next steps. 

 



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