I was on the phone for 2 hours today and spoke with 5 different people. The last time I called it was for an hour. Today I was hung up on by a supervisor who was being very short with me because i was frustrated. I would like to make a complaint on him.
Hi emoses. I'm sorry you've had difficulty with our care team on the phone. I'd be more than glad to take your feedback and help out how I can with your issue. I'll send you a PM so that I can get a bit more info on what is going on so we can take next steps.