I had FABULOUS customer service from Chris tonight after having issues activating our new phones. After a long day of work, it would have been easy for me to get frustrated or impatient waiting for these problems to be resolved. He was the picture perfect representative for the sprint company. We troubleshooted and he was very quick with answers or other options to try. He was clearly very knowledgeable and his people skills were impeccable. It was a pleasure speaking with him. I am almost glad I had an issue just because I was able to interact with such a great person. MODEL EMPLOYEE. I can only hope that his manager will see this.