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How to report a Community Violation to a Moderator


We all try to be respectful and helpful on our Community but occasionally, someone will violate the guidelines or the terms and conditions of the Community.


If you see a violation, please be a good community citizen and use our built-in feature to report it.  You must be registered and logged in in order to report violations.


Find the 3 button menu in the top right corner of the post and click "Report Inappropriate Content"reportbutton.JPG


In the next window, include a short message to the Community team about the problem you see in the message.




This process notifies Community Moderators of a problem and allows us to review and it and take appropriate action.


Some things to note:  

  • Questions about moderator or manager actions should be directed to us privately and any public discussion regarding removed posts, etc. will be removed immediately per our guidelines.  Out of respect for their privacy, we will not discuss actions taken against other members.
  • Posts, messages and/or opinions that you do not like are not necessarily against the guidelines, terms or conditions.  Keep in mind that it can be hard to interpret intent and tone on the internet; try to be patient with others.  If you find that you simply cannot get along with another member, it is best to use the Ignore button (located on the lower right hand side of their profile), rather than reporting their posts as violations.  Moderators and Admin cannot be ignored this way.

Community moderators can be identified by the badge next to their name: 38x38_moderator[1].png.  Admin (also known as Managers) have this badge:  38x38_administrator[1].png  Social Care agents are not Moderators or Admin and cannot answer questions about Community management decisions.




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Last update:
‎06-02-2017 02:02 PM
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