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Need Payment Assistance?

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Community Manager

Login to your My Sprint account

From the My Account tab, under Your Bill click the Make a Payment button

In the Payment Center screen, locate the Pay Bill tab

  • Select a payment method or input a new card/account

  o   Verify the security code and zip code, if necessary

  • Select your Payment Date

o   The default is today

o   You may be eligible  to schedule a payment up to 14 days past the due date

  • Select your Payment Amount

  o   The default is the account total

o   You can select to pay another amount

  • Important: If you are currently past due, you must pay at least the past due amount
  • Click Continue button
  • The system will ask you to Authorize a payment, click "Cancel" to cancel the process, "Back" to make changes or "Authorize" to authorize the payment

  Please note:

  • If you need assistance during the process, you can chat with a live specialist during business hours by clicking the "Chat Now" button on the far right side of the screen or by dialing *3 from your Sprint phone
  • If you are pres-cheduling a payment or a payment arrangement, the amount will be automatically deducted at midnight of the selected day.
  • Should you need to make a change to your existing payment arrangement, please do so at least 24 hours in advance of the scheduled deduction.