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Airvana

Journeyman

Airvana

My Airvana very suddenly stopped working.  It is flashing three lights- Voicemail is green.  VoIP Phone and Broadband are amber.  Please help!

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3 REPLIES
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Re: Airvana

REEDS29,

Thanks for your post. Did you have any internet outage in your home? Also, have you unplugged the Airave, left it off for a few minutes, and then powered it back up? Please let me know. Thanks!

Dan

Sprint Social Care Team

Journeyman

Re: Airvana

No we have not had any internet outages.  I have turned the Airave off, reset it, turned it off again.  It won't do anything but blink those three lights.

Wizard

Re: Airvana

REEDS29,

Thanks for the update. Try calling the airave tech support at (866) 556-7310 Monday - Sunday: 5:00 AM - 11:00 PM. Every time I call them they are very knowledgeable, and get my airave up and working again! Let me know how it goes!

Thanks!

Samantha Sprint Social Care Team

Tuesday-Saturday 11am-8pm mst.