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Bad ESN

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Journeyman

Bad ESN

Hi, i just found an  iPhone 4S from Sprint. I have an account with Sprint, so I tried to activate it but it was reported stolen. (Bad ESN) Can I fix that?

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5 REPLIES
Master

Re: Bad ESN

Sorry for the inconvenience.[....]Where did you get this device?

If ESN was never activated on the  your  account before, just want to advise  you  that there is a lost/stolen restriction that cannot be removed.

Hope this helps

Abe

Message was edited by: mapesy

Wizard

Re: Bad ESN

With bad ESN there is no way on activating the device Sprint.

Journeyman

Re: Bad ESN

I just got a brand new Galaxy Nexus from a Sprint Authorized Retailer and when they tried to activate it the ESN came up Lost/Stolen. I think their system sucks if it kicks out a brand new phone from Sprint as Lost/Stolen.

Wizard

Re: Bad ESN

faaniee wrote:

Hi, i just found an  iPhone 4S from Sprint. I have an account with Sprint, so I tried to activate it but it was reported stolen. (Bad ESN) Can I fix that?

     Have you tried to find any phone numbers on it to contact so the phone can be returned to it's owner?

Journeyman

Re: Bad ESN

     You can also drop it off at a Sprint store location so they can send it to us to get it back to the owner.

*Zach

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