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Can't change number online

Journeyman

Can't change number online

I am needing to change the numbers of 2 of the 3 lines I have.  When I try to do it online, I get a message saying "We are unable to process this number.  Please try again later....."  Help?  Thank you.

3 REPLIES
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Master

Re: Can't change number online

Hello and welcome to the Sprint.com Communities.  Please call Customer Care at 888.211.4727 to have your phone number changed.  Please have your sprint.com account opened to show that you are unable to change your number online and to report this error to the agent.  They will be able to assist you. 

Thank you,

Tom Deaver

Sprint Tech ~ Sprint.com Communities

Available ~ Friday, Saturday, Sunday

Journeyman

Re: Can't change number online

Thanks, Tom. Smiley Happy I'll call them tomorrow.

Journeyman

Re: Can't change number online

There should also be a link that says Chat with a rep now, They should be able to help you change your number without calling into customer care! It may be a little bit more convienent for you

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