The community forums are primarily customers helping each other and not for Customer Care account requests. Here are ways to contact Customer Care to check on your AutoPay submission.
I am interested in having my SPRINT monthly charges go to AUTOPAY on
my credit card on file. I had spoken to an individual and requested this
two months back. My husband are/were under the impression AUTOPAY
was in place which states why our account went one month behind.
Please double check our account.
Thank you, Mrs. Cortez
Message was edited by: CORTEZJG