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How do you do a hard reset on a samsung Galaxy SII

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Journeyman

How do you do a hard reset on a samsung Galaxy SII

I've locked myself out of my phone and cannot remember my gmail account password. Help?

2 REPLIES
Journeyman

Re: How do you do a hard reset on a samsung Galaxy SII

1.)shut down your phone 2.)hold the power button and volume up button down (until logo appears) 3.)once logo appears let go of power button and continue to hold the volume up button

4.)once you are at the android recovery menu click wipedata/factory reset 5.)let it run once it finish let it reboot     Note:if you still dont get it you can look it up on youtube

Journeyman

Re: How do you do a hard reset on a samsung Galaxy SII

Thank you so much!!

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