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URGENT PLEASE!!!! my motorola photon q 4g lte adds letters!

2 REPLIES
Journeyman

Re: URGENT PLEASE!!!! my motorola photon q 4g lte adds letters!

i am typing on the physical keyboard and the setting are all correct and accurate. this is the second photon i have had and this one is worst then the last. i have to write this message carefully so i wont have to delete things. please help. this is becoming so useless.

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Wizard

Re: URGENT PLEASE!!!! my motorola photon q 4g lte adds letters!

pcarte12


Let's help you figure this out.  When you are typing are you doing so on the touch screen or on the physical keyboard?  Let's make sure that you have the correct keyboard setting: Motorola Photon Q User Guide


Keep me posted!


Dania,

Social Media Team

Journeyman

URGENT PLEASE!!!! my motorola photon q 4g lte adds letters!

Typing on the keypad when using the internet is a hassle. My phone adds letters and switches letters around when I delete, when i start typing, the second letter i hit doubles the first letter, and sometimes just typing the last letter i hit will go to the end of the word. Even now i am having a hard time getting through these two or three sentences. Can somebody please help  I am about to throw this phone!