I have a customer service ( if that is what you can even call it) complaint about a store. Where do I go? I talked to the customer service rep on the phone and she told me to lodge a formal complaint becuase the lack of service and attitude I recieved from the gentlemen working was beyond unacceptable. However, I do not know where to go to lodge a formal complaint.
I apologize for the lack of courtesy and professionalism that you have received at a store location. The phone representative was correct in stating that you could lodge a formal complaint. You can contact Dan@sprint.comto reach our executive offices to file a complaint, or I would be glad to file the complaint for you. Just send me a private message with the information about the store and the rep and of course the service. Again I apologize that you have had such an unpleasant experience.
Find out whats happening on the bridge, we'll share new features and fun on the community as well as exciting news from the mothership...read more.