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Have you heard about the Sprint Zone app?


Most people don’t know it, but there’s a handy application on almost all Sprint phones called Sprint Zone.

Sprint Zone is a free application that lets you manage your Sprint account, get device support, check upgrade eligibility, view or pay bills, find a local store, check the latest news from Sprint, and more.

Check out the Sprint Zone app on Android

The Sprint Zone application on Android shows the current usage for data, voice, and messaging, right on the home screen.

Before using the Sprint Zone app, you need to launch it on your device. androidSZ.pngSprint Zone is pre-installed on almost all Android devices, and can be found within the Apps menu.

Remember our last blog where we showed you how to get device support? There are tutorials on your device "hub" page that shows you how to use Sprint Zone and perform dozens of other tasks with your phone.

From the Sprint Zone home screen,you can view your current usage of voice, data and messaging. You can also check out your billing cycle and account balance. There are also links that let you follow Sprint on your favorite social networks.

You can click the four buttons near the bottom to access:

  • My Account: Manage your Sprint account, including bill payment, privacy settings, check for upgrade eligibility, and shop for new devices.
  • Support: Access a variety of resources to learn more about the device, including How To's, FAQ's, as well as some basic troubleshooting assistance for common issues.
  • Network: Check the current network status, test the connections, check network coverage, and report network issues.
  • Sprint News: Stay up to date with the latest news and promotions from Sprint.

You can change Sprint Zone settings by swiping a finger from the right edge of the screen to the left, or by tapping the Menu icon at the top-left corner of the screen.

If you’re having trouble with your device, you can swipe your finger the other way (from the right edge toward the left) or tap the Diagnostics icon at the top-right. Device Diagnostics has options to check your phone’s battery life, check for updates, monitor power usage, and test your connection to Sprint’s network for voice and data.

What about IOS?

For IOS devices like the iPhone 6, Sprint Zone can be downloaded for free on the App Store. If you have trouble locating it on the App Store, text “SPRINTZONE” to 4483 and Sprint can send you a download link. You can also click on this link to download the app from iTunes on your computer.

The Sprint Zone application on IOS shows a set of buttons on the front page that let you access each part of the application.


The IOS application looks a little different from the Android one, but has the same excellent tools available. The front page has buttons for My Account, My Device, Find a Store, Sprint News, and Sprint Apps.

From My Account, you can check your usage details for Voice, Data, and Messages. You can also upgrade your plan or shop for new devices.

With My Device, you can look at diagnostic data, access some great support tools like FAQ’s, How To’s, and guided simulations, and if those things don’t work, you can contact customer care.

Find a Store helps you locate nearby Sprint retailers to buy accessories or speak with a Sprint representative in person.

Sprint News helps you stay up to date with the latest news and promotions from Sprint.

Explore Sprint apps to find a list of recommended applications available in the App Store.

Regardless of whether you use the Sprint Zone app on Android or IOS, the application lets you easily access whatever you need from Sprint.

Both the Android and IOS apps are regularly updated and constantly evolving to better suit the newest smartphones. If you’re ever prompted to update the Sprint Zone application, feel free to check out these new changes.

Next time

Next time, we will explore some of the newest features of Android’s Lollipop update. Lollipop is rolling out to many the newest android devices right now, and offers a host of interesting new tools and features to try out. Want to be notified every time a new blog goes live? Simply subscribe to the RSS feed.

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