cancel
Showing results for 
Search instead for 
Did you mean: 

Google Pixel 3, 3XL, 3a, 3a XL, 4, and 4XL - Device Stuck in 3G

 

 

 

Symptoms

 

Some users report Pixels to appear stuck in 3G data until a power cycle is completed.  Handsets do not seem to acquire LTE in known LTE coverage areas.

 

Solution

 

Please be advised this behavior will be fixed in March 2020 software release.

 

To temporarily resolve the behavior, perform a power cycle on the device or toggle airplane mode.  The behavior may return randomly until the fix has been released.

 

Please keep in mind you may receive Android Security updates prior to the fix release.

Version history
Revision #:
1 of 1
Last update:
‎02-18-2020 09:41 AM
Updated by:
 
Contributors
Community News

Our Community is BACK!!
Hours of Operations are 7AM - 8PM CST. Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base
If you need immediate assistance after hours please visit Sprint Chat