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SOLUTION: Android: "Card 1, error 107" Text message issue

Symptoms

 

When sending a text message (SMS) to one particular contact, a user may receive the message: "Can't send message with CARD 1, error 107". Typically, this only happens with one contact, users can text and receive texts from any other number.

 

Diagnosis

 The contact information on your device and/or Google account can become corrupted, causing an error when you attempt to send an SMS.

 

Solution

  • Delete the contact from your device/Google account, including address book, call and text history as well as any voicemails from that number on your device
  • Restart your phone
  • Add the Contact back in to your address book and test again
    • You can attempt to text the phone number before you add back the contact, as well

If the error continues, please let us know.

 

Version history
Revision #:
2 of 2
Last update:
‎11-01-2017 06:55 PM
Updated by:
 
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