Showing results for 
Search instead for 
Did you mean: 

SOLUTION: Android: "Card 1, error 107" Text message issue



When sending a text message (SMS) to one particular contact, a user may receive the message: "Can't send message with CARD 1, error 107". Typically, this only happens with one contact, users can text and receive texts from any other number.



 The contact information on your device and/or Google account can become corrupted, causing an error when you attempt to send an SMS.



  • Delete the contact from your device/Google account, including address book, call and text history as well as any voicemails from that number on your device
  • Restart your phone
  • Add the Contact back in to your address book and test again
    • You can attempt to text the phone number before you add back the contact, as well

If the error continues, please let us know.


Version history
Revision #:
2 of 2
Last update:
‎11-01-2017 06:55 PM
Updated by:
Community News

Our Community is BACK!!
Hours of Operations are 7AM - 8PM CST. Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base
If you need immediate assistance after hours please visit Sprint Chat