Showing results for 
Search instead for 
Did you mean: 

SOLUTION: Apple: Watch Series 3 - Incompatible Services

There are a number of features/services which are incompatible with the Apple Watch Series 3 (GPS + Cellular).  If you wish to activate the Apple Watch with cellular service, you must disable them from the paired iPhone.

  • HD Voice
  • Selective Call Blocking by specific numbers from the Preferences page of
  • Short codes starting with * or #
  • RingBack Tones
  • StarStar Me
  • Google Voice with your existing Sprint number
  • TTY (Teletypewriter) Service

If you have disabled all of these features and are still unable to activate your Apple Watch Series 3, please create a post in the iPhone forum and an agent will assist you.

Version history
Revision #:
3 of 3
Last update:
‎11-01-2017 06:52 PM
Updated by:
Community News

Sprint S.M.A.R.T Agents
Sprint S.M.A.R.T Agent are here to help Monday through Friday 6:00 AM CT - 6:00 PM CT. If you need to speak to an agent outside of these hours, please visit Sprint Chat