In some rare cases, users are reporting inability to connect to Sprint LTE. This behavior could be seen on devices with software versions BB100-3V05 or later.
Please be advised to update to software release BBB100-3V15 to resolve this behavior.
Sprint S.M.A.R.T AgentsSprint S.M.A.R.T Agent are here to help Monday through Friday 6:00 AM CT - 6:00 PM CT. If you need to speak to an agent outside of these hours, please visit Sprint Chat