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SOLUTION: Google Pixel 3 XL (G013C) - Unable to Select Sprint Carrier for ESIM Activation

Symptoms

Beginning March 2019, some users may report they are unable to complete ESIM activation because Sprint  is not a Carrier choice within Settings > Network & Internet > Mobile Network > Advanced > Carrier

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Solution

Please be advised to update the handset to the latest software version.

 

Settings > System > Advanced > System Update > Check for update

 

Once updated, the option to select Sprint as a Carrier will be visible and allow users to follow the correct course of action.

 

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Version history
Revision #:
1 of 1
Last update:
‎03-25-2019 12:17 AM
Updated by:
 
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