Showing results for 
Search instead for 
Did you mean: 

SOLUTION: Samsung: Exclusive Note8 Offer to Note7 buyers


Samsung is offering Note7 buyers up to $425 off the purchase of a Note8.  How do I take advantage of that offer?


  • This is an offer directly from Samsung and does not apply to our Sprint pre-order promotions. 
    • This offer applies to customers who purchased Samsung Galaxy Note7 and registered that Note7 on prior to the recall
    • If you had a Note7, you may have received an email with this $425 trade in offer
    • This offer is ONLY being supported by Samsung (Not Sprint) for customers who pre-order their Galaxy Note8 through or through the Samsung Shop App
    • Customers can find out if they eligible by going to this link:  Samsung Exclusive Trade In Offer
    • Samsung verifies eligibility by email address, so you will need to use the email address that you used to register your Note7 on to validate your eligibility
  • Since this offer is NOT being made in cooperation with Sprint so there may be impacts to your account should you take advantage.
    • The offer will require that you turn in whatever device you currently have to Samsung (Not Sprint)
    • If your phone is currently on a lease or IB with Sprint, you would be subject to lease cancellation fees/accelerated device purchase fees when you turn that phone in to Samsung.
  • The offer does not combine with any current Sprint promotion including 50% new lines or any upgrade offers you may receive
Version history
Revision #:
4 of 4
Last update:
‎11-01-2017 10:18 AM
Updated by:
Community News

Sprint S.M.A.R.T Agents
Sprint S.M.A.R.T Agent are here to help Monday through Sunday 6:00 AM CT - 6:00 PM CT. If you need to speak to an agent outside of these hours, please visit Sprint Chat