Showing results for 
Search instead for 
Did you mean: 

Samsung Galaxy S20 5G, S20 Ultra 5G, S20+ 5G, and - No data



In some areas where 5G coverage is weak, you may notice very low to no throughput making the device unusable.





Resolved in G981USQU1ATFD, G986USQU1ATFD, and G988USQU1ATFD

Update to software ATFD or newer.


Also, ensure you are on Mobile Network Mode of Automatic:

Settings > Connections > Mobile networks > Network mode > Automatic (recommended)


* The device may reboot to apply settings changes if the automatic mode was not already set.  This is normal.

Version history
Revision #:
2 of 2
Last update:
2 weeks ago
Updated by:
Labels (7)
Community News

Our Community is BACK!!
Hours of Operations are 7AM - 8PM CST. Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base
If you need immediate assistance after hours please visit Sprint Chat