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Customers may report their device will not register/work on VoLTE.  Others may state there is no VoLTE icon in the Status bar.  As 5G is only available when VoLTE is working, users may also report this as a loss of 5G.
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Customers may not be able to reliably dial out (make phone calls) after updating to the September software release: 10.5.20.IN55CB.  You can receive calls without issue. Customers may observe when placing calls they will hear ringing and when the person they are calling answers that the phone dialer app will close.
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Some users with Unlocked International and Domestic devices are reporting their handsets repeatedly show update errors.  Behaviors may involve:   OMADM-The profile update could not be completed Error-The profile update could not be completed.  Please try again later.  If the problem persists, you may need to contact Customer Service.  Error: Internal Error (407)
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In some areas where 5G coverage is weak, you may notice very low to no throughput making the device unusable.
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In some areas where 5G coverage is weak, one may notice very low to no throughput making the device unusable
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Network updates and enhancements are constantly happening to improve the customer experience. This process may lead to a double display of Sprint operator name appearing on the lock or idle screens: Sprint | SPRINT
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The HTC 5G Hub is an Android device, but not all applications may display as expected.
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