In some cases, it may be necessary to perform a factory reset on the Coolpad Tracker if basic troubleshooting does not resolve an issue.
Be aware that the Coolpad Tracker and the handset being used with it must be active on the same account. That account must not have more than 50 active lines already.
Additionally, the Tracker only works on Sprint 4G Networks in the US. This product is not available in PR or VI.