cancel
Showing results for 
Search instead for 
Did you mean: 

Device Solutions

Sort by:
Symptoms   When sending a text message (SMS) to one particular contact, a user may receive the message: "Can't send message with CARD 1, error 107". Typically, this only happens with one contact, users can text and receive texts from any other number.   Diagnosis  The contact information on your device and/or Google account can become corrupted, causing an error when you attempt to send an SMS.   Solution Delete the contact from your device/Google account, including address book, call and text history as well as any voicemails from that number on your device Restart your phone Add the Contact back in to your address book and test again You can attempt to text the phone number before you add back the contact, as well If the error continues, please let us know.  
View full article
Community News

Our Community is BACK!!
Hours of Operations are 7AM - 8PM CST. Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base
If you need immediate assistance after hours please visit Sprint Chat

Top Contributors