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Battery Disconnected?

Journeyman

Battery Disconnected?

My samsung intercept keeps telling me my battery is disconnected, so I take out the battery, and replace it to no avail. It's still telling me my battery is disconnected. Any ideas on what to do?

Thanx

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2 REPLIES

Battery Disconnected?

I'm sorry to hear you are having this issue. I have seen this a handful of times with other phones. To save you the time of trying to troubleshoot the issue, I would recommend going into an service and repair center so they can test the battery and the phone. Below is a link to our store locations. please select the radio dial that says repair to give you the correct listing. 

http://sprintstorelocator.com/

Master

Battery Disconnected?

I would advise you to go to a Sprint Service and Repair store so they can test the device and the battery.  It could be one or both.

 

Hope this helps,

Larry

Sprint Advanced Tech Support

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