Showing results for 
Search instead for 
Did you mean: 

Battery Disconnected?


Battery Disconnected?

My samsung intercept keeps telling me my battery is disconnected, so I take out the battery, and replace it to no avail. It's still telling me my battery is disconnected. Any ideas on what to do?


Tags (3)

Battery Disconnected?

I'm sorry to hear you are having this issue. I have seen this a handful of times with other phones. To save you the time of trying to troubleshoot the issue, I would recommend going into an service and repair center so they can test the battery and the phone. Below is a link to our store locations. please select the radio dial that says repair to give you the correct listing.


Battery Disconnected?

I would advise you to go to a Sprint Service and Repair store so they can test the device and the battery.  It could be one or both.


Hope this helps,


Sprint Advanced Tech Support

Did this help? If so please rate this post and mark your post as answered so others can refer to it quickly for solutions

Community News

Please help us to keep our Community a positive laughing and helpful innocent space for all members cool.
Be sure to read our Rules & Guidelines and if you have any concerns surprised just send a private sealed message to @Seawolf or @A11ey, and we'll check it out!