Hi, I changed my sprint phone number online to avoid to 15 dollar charge, and when I called out after the change the call worked. but people are texting my old phone number and I am getting those messages. When I look at my phone number in my phone settings it is my old number, but when I call people it shows up as the new number. I am so confused as to how I can have a new number for calls, but my old number for messaging? HELP PLEASE
I'll be glad to help you out? Can you do a Profile update and PRL update on the phone if it's an Android device. If it's an Iphone dial ##873283# then the green call button. Let me know if that fixes the issue, and if it doesn't let me know what type of device you have.