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Change of number

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Journeyman

Change of number

I just changed my phone number, and now my phone won't dial out. It was working when I first made the change, but now its not.

3 REPLIES 3
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Journeyman

Turn the phone off then back on.  Then update profile.  That might work.

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Wizard

I would love to help! What kind of phone do you have? Try taking the battery out for 60 seconds, and putting it back in to see if that works.

*Samantha

Social Care

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Master

What kind of phone do you have? Have you tried updating the Profile and PRL? Have you tried turning the phone off and back on after updating the Profile and PRL?

Also, take a look at the following which was a similar issue with an iPhone.

http://community.sprint.com/baw/message/505462#505462


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If my post or someone else's answered your question please mark it an Accepted Solution.

Keep in mind, like you, I am a Sprint subscriber. I am in no way employed by Sprint in any sense. I just know stuff.
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