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Evo 4G not getting calls, straight to voicemail

Journeyman

Evo 4G not getting calls, straight to voicemail

I've seen this on the board before but can't seem to find it.  Starting last night I noticed my incoming phone calls moving straight to voice mail, except for Sprint  calls.  This includes landline calls.  I live in the 46060 zip code area close to Hwy 37 and 191st.  Any assistance would be greatly appreciated.   

2 REPLIES 2
Wizard

Re: Evo 4G not getting calls, straight to voicemail

CMunsell48,

I'm very sorry to hear that you're experiencing issues with your voice services at home.  Your particular location has been experiencing a Voice outage on the closest tower to you.  The issue was reported on 08/05/2012 and the current estimated time of repair is 08/08/2012.  The ticket# is 9352732.  We apologize for this major inconvenience.  Please note our fix agents are currently working to resolve your issue as quickly as possible.

Thank you for your patience in this manner.

Sincerely,

Fergie_B

Sprint Technical Support

Hours: 9am-8pm CST Sunday-Wednesday

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Journeyman

Re: Evo 4G not getting calls, straight to voicemail

Thanks so very much Fergie_B!! 

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