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Getting a New Phone Before Service Ends

SOLVED
Journeyman

Getting a New Phone Before Service Ends

Hello. I recently recieved an Android phone fomr a friend for my birthday. I am not currently on a smartphone plan, but on a regular family plan, and none of us have smartphones. My contract is not up yet, so how much would it cost to bring in the phone and have the service switched to that phone? Would I have to pay an ETF?

19 REPLIES
Wizard

Re: Getting a New Phone Before Service Ends

Patsfan84,

Congratulations on your new smartphone and happy birthday!  Ok, so now that we have that out of the way, you have a few options.  If you're wanting to remain on the current account that you're on, all you'll need to do is change your plan which is not contract effecting.  Since you're on a shared plan, that would either mean that you would need to go on an individual data plan yourself, or you can change the whole family to have access to data.  Our everything data plans are excellent even for our customers who don't use the data feature because it comes with Any Mobile Anytime.  This allow you to talk to any domestic cell phone on any carrier unlimited without touching your minutes.  In addition to that, it allows for unlimited cellular data as well as unlimited text messaging.  Here is a link to our plan layout.  I would recommend reviewing the individual plan cost for Everything Data and comparing it to the cost difference of just changing the whole family to an Everything Data Share plan.

I hope this helps.  Please let me know if I can be of further assistance. 

Sincerely,

Fergie_B

Sprint Technical Support

Hours: 9am-8pm CST Sunday-Wednesday

Journeyman

Re: Getting a New Phone Before Service Ends

My understanding is the account holder can upgrade the service.  If you are not the account holder then you will need to get them to do this.  You would have to upgrade the entire plan to a data plan.  Or you can set up your own single plan.  But it would be a new account and even though you have the phone already Sprint will require a 2 year contract with a $350 ETF.  So if you go that route you might as well get a new subsidized phone from Sprint since they will put you in contract anyways.  I would just wait until your current contract is up or convince the acount holder to switch to a family data plan.  It will be a significant increase per month though.

Wizard

Re: Getting a New Phone Before Service Ends

Frank-N-Beans,

That's actually a common-misconception.  If a user can authenticate the account using the PIN or answer to the security question, plan changes can be made.  This is true whether the customer is the account holder or a user on the account itself.

Sincerely,

Fergie_B

Sprint Technical Support

Hours: 9am-8pm CST Sunday-Wednesday

Journeyman

Re: Getting a New Phone Before Service Ends

So I could just go into the Sprint store, tell them "I would like the service to be put on this smartphone" then switch to the smartphone plan, and be done with it?

Journeyman

Re: Getting a New Phone Before Service Ends

Also, would it cost 10 dollars a month for the data, or 20?

Journeyman

Re: Getting a New Phone Before Service Ends

Patsfan84 wrote:

So I could just go into the Sprint store, tell them "I would like the service to be put on this smartphone" then switch to the smartphone plan, and be done with it?

It will put ALL lines on the family data plan

Journeyman

Re: Getting a New Phone Before Service Ends

Patsfan84 wrote:

Also, would it cost 10 dollars a month for the data, or 20?

How many lines are on your plan currently?

Wizard

Re: Getting a New Phone Before Service Ends

Patsfan84,

You'll need to either change just your line to an individual Everything Data Plan OR switch the whole family.

Journeyman

Re: Getting a New Phone Before Service Ends

So if I change to a plan by myself, how much would data cost per month?

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