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HTC Arrive Parts

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Journeyman

HTC Arrive Parts

I have an HTC Arrive.  I love it.  Recently, the keboard slidder is not closing completely.  Ive been to the Sprint store and they dont have the part to fix it.  I have been paying for insurance and cant believe they dont have a part for a phone in their lineup.  Can anyone help me get the part?  I have a techy who is looking for the part, also.  If I find it, he will install it.  Thanks.

1 REPLY 1
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Wizard

JosephAtch,

Did they say which part it was that you need replaced?  If it was the ribbon, that might have indicated physical damage.  If that's the case, to get the device replaced, you would need to file a claim with Asurion http://www.phoneclaim.com/sprint.

I hope this helps.  Please let me know if I can be of further assistance.

Sincerely,

Fergie_B

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